This Product Registration Policy explains how customers can register eligible Tramontina products purchased in India and how the information provided is used.
1. Purpose of Product Registration
Product registration allows customers to:
- Activate or validate applicable product warranties
- Receive product-related updates, usage tips, and care instructions
- Enable faster customer support and service assistance
- Help us improve our products and services
Product registration is voluntary unless otherwise specified for certain products or warranty programs.
2. Eligibility
- Only genuine Tramontina products purchased through authorised online or offline sellers in India, including the official Tramontina India website, are eligible for registration.
- Registration must be completed by the original purchaser of the product.
- Each product may be registered only once, unless stated otherwise.
3. Registration Process
To register a product, customers may be required to provide:
- Product name and model
- Date of purchase
- Proof of purchase (invoice or order ID)
- Customer details such as name, email address, and contact number
Incomplete, inaccurate, or false information may result in unsuccessful registration.
4. Warranty & Registration
- Product registration does not replace the original proof of purchase.
- Warranty coverage is subject to the terms and conditions outlined in the applicable Warranty Policy.
- Registration does not automatically extend or modify warranty duration unless explicitly stated in a promotional or product-specific offer.
5. Use of Personal Data
Personal data collected during product registration is processed in accordance with our Privacy Policy and applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023.
Data collected may be used to:
- Validate warranty and service requests
- Communicate product-related information, updates, and care instructions
- Request product reviews, ratings, and feedback to improve product quality and customer experience
- Share promotional information, offers, and brand campaigns related to Tramontina products, where consent has been provided
- Improve our products, services, and marketing effectiveness
We do not sell personal data. Personal data may be shared only with authorised service providers, technology partners, or marketing vendors strictly for legitimate business purposes and in accordance with applicable law. Customers may withdraw consent for promotional communications at any time.
6. Modification or Cancellation
Tramontina India reserves the right to:
- Verify, approve, reject, or cancel any product registration
- Modify or discontinue the product registration program at any time without prior notice
Any misuse or fraudulent activity may result in cancellation of registration and associated benefits.
7. Limitation of Liability
Product registration is provided on a best-effort basis. Tramontina India shall not be liable for:
- Technical issues preventing registration
- Delays or errors caused by incorrect customer information
- Any indirect or consequential loss arising from registration or non-registration
8. Governing Law & Jurisdiction
This Product Registration Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
9. Contact Information
For questions related to product registration, please contact us using the details provided in our Contact Us or Privacy Policy section on the website.
